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ByteSkipper Support

Get help with ByteSkipper - Seamless Device Sharing

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Use the Contact Form ↗ to send us feedback, request for assistance, feature requests etc...

Frequently Asked Questions

How do I pair two devices?

  1. Open ByteSkipper on both devices
  2. On Device A, go to the Devices tab and tap the QR code icon
  3. On Device B, tap Scan QR Code and point the camera at Device A's screen
  4. Once scanned, the devices will automatically connect

Why can't my devices find each other?

Make sure both devices:

  • Are connected to the same Wi-Fi network
  • Have Wi-Fi and Bluetooth enabled
  • Have granted ByteSkipper Local Network permission (check Settings → Privacy → Local Network)

Is my data secure?

Yes! ByteSkipper uses end-to-end encryption for all transfers. Your content:

  • Never leaves your local network
  • Is encrypted with industry-standard AES-GCM encryption
  • Is never uploaded to any cloud server

What content types can I transfer?

  • Text and rich text
  • Images (PNG, JPEG, HEIC)
  • URLs and web links
  • Files and documents

The app is asking for camera permission. Why?

Camera access is only used for scanning QR codes when pairing devices. ByteSkipper never takes photos or accesses your photo library without your explicit action.

How do I disable analytics?

ByteSkipper uses TelemetryDeck for minimal anonymous analytics to help improve the app. You can opt out:

  1. Open ByteSkipper
  2. Go to Settings
  3. Toggle off "Enable diagnostics"

How do I delete received content?

  1. Go to the Inbox tab
  2. Swipe left on any item to reveal the delete option
  3. Tap Delete to remove it

You can also tap Clear All to remove all items.

System Requirements

Still Need Help?

If you couldn't find the answer you're looking for, please check the FAQ above or visit our app's About page for more information.

When contacting support, please include:

Ready to Get Started?

Download ByteSkipper today and experience seamless file sharing across all your Apple devices.

Download on the App Store